7-8 figure Ecommerce Brands
You’re spending more than ever to acquire customers who only buy once
We build email and SMS retention systems that turn those one-time buyers into repeat revenue so your growth stops riding on your ad spend.
New Message
The Problem
Most brands pay twice for the same customer
You pour everything into paid acquisition, then ignore the customers you already paid for. Rising CAC, thinner margins, growth that gets harder every month.
The brands winning right now aren't buying more customers. They're making more from the ones they already have.
If you've tried to fix this before and it didn't stick, it's not on you. Most setups, whether DIY Klaviyo or a hands-off agency, were never built to go beyond the basics.
That's the gap we close.
Our services
Your complete retention partner
Strategy, copy, design, and tech, all handled. You hand us retention and we run it like it’s our own.
Lifecycle Flows
The automated revenue engine behind your store. Welcome, cart, checkout, browse, post-purchase, win-back, all built to catch customers right when they're ready to buy again.
Campaigns
A steady calendar of email and SMS that keeps you top of mind without burning out your list. Every send is briefed, designed, and tested.
SMS
The highest-intent channel you're probably underusing. We build it in so it works alongside email, not against it.
Deliverability & Segmentation
The unglamorous work that decides whether any of it lands. We fix sender reputation, clean your list, and segment by behavior so the right message hits the right customer.
Copy & Design
On-brand creative that sounds like you and sells like a rep. Every email moves one customer one step closer to buying again.
The Process
How we build your retention system
01
Day 1
Research
Before we write a word, we learn your brand like your best customer knows it. Your voice, your customers' real objections, the angles already working in your ads. Then we build a custom AI system trained on your brand alone, so every piece sounds exactly like you from day one.
02
Week 2
Foundation
We build your core flows and fix what's quietly draining revenue underneath them: deliverability, sender reputation, broken or missing segmentation, and an optimized signup popup to grow your list.
03
Week 3
Campaigns & Optimization
With the foundation set, we run your campaigns and never stop testing. Subject lines, offers, angles, send times, segments. Your system gets sharper every month instead of going stale.
Why Velaron
We’re not like other agencies
Speed
We move fast. No waiting weeks for a flow to ship.
Communication
Spot something that could grow your revenue, even outside email? We'll tell you. We watch the whole business, not just our lane.
Results
We measure success by LTV. Our job is to get customers buying again and again.
Reporting you can trust
No vanity metrics, no inflated dashboards. Just real, revenue-tied numbers you can verify.
Part of your team
You work with the people building your retention, not a junior juggling thirty brands. Your wins are our wins.
Continuous optimization
We never stop testing. Your system keeps getting sharper every month.
FAQ
Got questions? We’ve got answers
See what your retention is really worth
Get a free audit of your email and SMS. No cost, no obligation. We’ll show you the revenue hiding in the customers you already have.